It’s always reassuring and helpful when we receive feedback from residents’ family members and friends. It helps us know what we need to improve upon or do differently and things we can continue doing. We recently received a letter from friends of a resident that had stopped by to visit that really made our day. We want to offer the best care to our residents and a warm, welcoming atmosphere to visitors so having that recognized was really valuable. Click the link below to read this thoughtful letter from a recent visitor!